[Bug] Missing post-game reward item
At least one item awarded post-game was missing. It looked like a piece of wizard legwear (a purple rarity), I paid attention because that was the last piece I needed to roll the second wizard. Then, when I browse through the wares to equip the item is not there. Have no screenshot or anything as I discovered it post-factum.
Ok, I am new so maybe I am missing something.
Comments: 8
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24 Jan, '23
Ali also have this issue with paid gear. Unacceptable
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25 Jan, '23
LooniesI also have lost Legendries and Epic rewards not showing after receiving
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26 Jan, '23
QweszaqYou probably got glamour (skins). The drop looks almost the same (if not the same) regardless if actual item dropped or a skin.
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01 Feb, '23
simonHi , today i looted hat for wizard and a ring ,i got hat but canrt see ring. Same yesterday with shield.
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09 Feb, '23
Dziki Koleś MergedPo zakończonym meczu często ponad połowa nagród w ogóle nie trafia do mojego ekwipunku. Drugą sprawą jest namolnie wyskakujące okienka z ostrzeżeniami, nic przez to nie widać.
Translation:
After the match is over, often more than half of the rewards do not go into my inventory at all. The second issue is the persistent pop-up warning windows, you can't see anything through it. -
09 Feb, '23
Snaex Admin"[Bug] Bug Detected (missing rewards)" (suggested by Dziki Koleś on 2023-02-09), including upvotes (1) and comments (0), was merged into this suggestion.
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25 Jul, '23
RodrigoTambém estou no aguardo da empresa resolver este problema. Comprei o passe de batalha e não recebi os itens!!
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26 Jul, '23
Snaex AdminPlease check if the items were glamour. They are cosmetic/skin only, and you don't get the gear. This means you need to gear first.
Check the following link. It shows you how to find and equip glamour!
https://playersupport.plaion.com/hc/en-us/articles/8987318208541-Cannot-find-my-purchased-item